Tom Peters

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  • Summary:

  • Hidden Champions of the Twenty-First Century
    Hermann Simon

    Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . ....

    Simply Brilliant
    William C. Taylor

    'There's no such thing as an average or old-fashioned business, just average or old-fashioned ways to do business. In fact, the opportunity to reach for extraordinary may be most pronounced in setting...

    Small Giants
    Bo Burlingham

    It's widely accepted in business that great companies grow their revenues and profits year after year - but bigger is not necessarily better. In Small Giants, journalist Bo Burlingham takes us deep in...

    Retail Superstars
    George Whalin

    How small, one-of-a-kind businesses can break through among giants Megachains like Walmart, Starbucks, Home Depot, and The Gap attract Americans to thousands of outlets by offering a large selection o...

    Weapons of Math Destruction
    Cathy O'Neil

    A former Wall Street quant sounds an alarm on the mathematical models that pervade modern life - and threaten to rip apart our social fabric We live in the age of the algorithm. Increasingly, the deci...

    The Power of Small
    Linda Kaplan,Robin Koval

    The authors of the national bestseller The Powe of Nice once again tackle conventional wisdom with a provocative and counterintuitive book about the importance of sweating the small stuff in our lives...

    The Power of Nice
    Linda Kaplan,Robin Koval

    Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. Where so many companies encourage a dog-eat-dog...

    Frank Partnoy

    What do these scenarios have in common: a professional tennis player returning a serve, a woman evaluating a first date across the table, a naval officer assessing a threat to his ship, and a comedian...

    Susan Cain

    Quiet by Susan Cain will change how you think about introverts forever A Sunday Times and New York Times Bestseller Our lives are driven by a fact that most of us can't name and don't understand. It d...